HostingZoom and ResellerZoom have been through one of the most progressive seasons yet. I returned early last month from an inspiring and unforgettable trip down to Atlanta where my team and I moved servers, installed new servers, cleaned out our older and smaller data center cage and set up all of our top of the line new equipment. Our customers can see some elements of the expansion and the new server setup on our Facebook page where I posted a number of interesting photos. It isn’t often that clients get to see what is happening at our Data Center locations and I thought the developments which we were implementing made for some good appeal and insight into what happens behind the scenes.
One of the major objectives of the projects was to move everyone who was on failover services onto our Cloud plans. This newest option will eliminate downtimes and I have already noticed an appreciable decline with servers being down. The new Cloud services will bring you options you haven’t seen before and the plans are well worth the upgrade in the overall benefits and features you receive with them. Once you turn on your Cloud services you won’t be moving back towards other types of plans. It is just that good.
Additionally, I want everyone to explore our new partner, CloudFlare. CloudFlare allows you to achieve optimal website performance and it will provide you overall better security. It is an easy and free service that will improve your site on a couple of very critical fronts. If you need additional assistance or have questions then our stellar support team is available to assist you. Don’t hesitate to reach out to them.
Another major improvement that you should be aware of is our new backup software and DataLockBox Solution. Not only do we have new data back up restoration and protection plans available for purchase but the new version will improve our own restore times when servers do fail. The days of long restores are over and server and data restoration times can now be measured in hours rather than days. I urge you to explore the new options and plans that have been made available to you.
Finally, if you have been thinking about a dedicated server plan then now is definitely the time to move forward with that option. My team and I have assembled an amazing lineup of reduced priced dedicated servers. Not only are these servers far below normal prices but I’m including 50% off the price for the first month. These top of the line, well priced units are selling. Stop by our bargain bin listing and see if we have a server that fits your needs.
Step Up to an Improved Hosting Experience with Our Cloud Plans
Downtime can be a plague of the past when you sign up for our new Cloud hosting plans at ResellerZoom and HostingZoom. Innovations in distributed computing now allow for a number of systems in a group to act as a unit. If one system fails then another unit will step in and take over the processes. Our Cloud Hosting Plans will bring you a whole new level of confidence when it comes to your hosting plan and the uptime performance of your website. Signup today and discover how you can bring the newest hosting technology to your clients, visitors and business customers.
Atlanta Data Center Expansion Project
The expansion at the Data Centers in Atlanta was one of the most challenging and the most successful endeavors that the company has undertaken to this day. The new cage space, new cabinet setups, new servers, improved power capabilities along with the additional NAS that was added are all improvements that our clients will benefit from for many years to come. You will find that this article is loaded with all of the particulars regarding the planning stages, the parts and the technicalities of the actual setup that went into this project. We are excited to be able to share the specifics of this monumental accomplishment with our clients.
New Backup and DataLockBox Options and Service Plans
Quick restores and knowing your data is secure will leave you resting better. Our newest backup and data restoration plans put more resources and options at your fngertips. You can now have access to functions such as Unlimited Incoming and Outgoing Bandwidth,
Unlimited Restore Points, White Label Service for other Web Hosts
and you can also instantly Restore Data through a GUI Interface. You can backup servers and even your home or office PC’s with this latest version. If disaster strikes you will have one of the best recovery options in place.
Enable CloudFlare to Gain on Security and Performance Issues
Everyone will want to take advantage of CloudFlare services. HostingZoom and ResellerZoom now have CloudFlare enabled across its servers. All types of plans qualify for this new free and easy to use service. Your website will be directed to the CloudFlare network where improved site performance is gained and security threats are deterred. Install it through your cPanel settings or VPS and dedicated clients can sign up at the CloudFlare website to receive more detailed installation instructions. Today’s newer and bigger exploits can bring you down; enable CloudFlare to defeat these ongoing and ever evolving threats. Learn even more about why you should use CloudFlare, the detalis about how it works and how it can best benefit Reseller clients.
Dedicated Server Options Are now Within Easy Reach: Special Pricing
The data center expansion project has left more than a few dedicated spare servers on our hands. You may have been wanting to move up to a dedicated server but the time and the price just wasn’t right. Our Spring Cleaning sale on dedicated servers could have you revving your engines and putting more performance power into your business and personal server plans. The first month is 50% off and these units won’t last forever. Step up your game this season and move up to a dedicated unit.
www.HostingZOOM .com | cs@HostingZOOM.com
Sales: (888) 320-4769
First, I want to thank all of our clients who have been with us over the years and have helped make our continued grow possible. Our need for more cage space and additional power from our data centers has most certainly been fueled by our loyal clients and their rising needs and dedication to the use of our services.
Why The New Cage?
Our Atlanta data center had a couple of archaic cages that were initialized on 110v power and reached their capacities for power long before they reached their limits for space. Many aspects of servers have changed since the first cages were setup. Towers were the norm back then but today, and each time we update our servers, the power consumption becomes lower, while the servers become more powerful. Rack mounted servers are now a staple for us.
We found ourselves in the process over the years of trying to get rid of old machines, towers and older CPU’s in exchange for the newer ones. We wanted to get all of our clients updated to our latest Colo build, 208v, specific PDU’s and switches. While our staff and our systems worked well with these servers and specifications we found that we needed a much larger capacity then was currently in place.
Currently, we use two Data Centers in Atlanta. AtlantaNap is where we began with our Atlanta presence and ColoAT also services us in the area. Atlantanap has committed the newer half to their facility to a premier healthcare facility which has demanded a huge addition of upgrades and updates. The healthcare industry requires the best that data storage centers have to offer and honestly we needed and wanted more space and improvements for our infrastructure which this older area of the data center couldn’t meet due to our power needs. The need for us to shift to a physical cage location in the data center came at an optimal time and we jumped at the chance.
In light of those facts, we willingly gave up our older cage spaces and exchanged them for new ones in a much more spacious area. The opportunity allowed us to move all clients over to the 208v, HP/Cisco Routing/Switching. We could also finally make enormous progress on the backend project which has been in the works for a while but has taken some time to build out at all of our locations for all of our clients.
Since all of those factors needs and wants were all coming to helm at the same time we decided to proceed with the project. We went in and setup a new cage and all the new equipment. Any patchwork that had been performed in the past was put into pristine condition. We then had to physically move all the rack mounted systems for the old cage area to the new one. All of our clients that were on the old tower based systems were moved to the new rack mounted servers in the new cage.
What kind of preparation goes into this?
You would not believe the enormous and sometimes maddening amount of planning that has been put into this project which we began to conceptualize in June of 2012. We were even making literal last minute changes in January of 2013 right up until the night that the team headed out for Atlanta. All of the vendors had to be coordinated so that the cage would be setup on time, our power options had to be coordinated and scheduled to be distributed as we wanted, all of the necessary equipment and servers had to arrive and be readied for racking and we had to prepare ourselves to get into a steady and continuous pace to move nearly a thousand servers at this location from point A to point B. Everything was in place but at times it seemed daunting.
The first thing we had to decide is what we would be moving. All of the servers were audited so that we knew what was where and where it would be moving to. We wanted to ensure that throughout the process our techs, clients and NOCC administrators would all have access to information so that could find what was needed. A master list was built and we sorted it via vlan, comparing power draws at 110v for the old cage to power draws at 208v in the new cage. The new cage actually runs from private PDU’s at 3 phase 480v, which translates to geek speak for massive power. We needed multiple 100kva PDU’s to fill that cage.
Our assessments and audits let us know how many would have to be moved and the power and the draw had to be determined. We then built our power plan so that we could reach peak deficiency. We laid out what type of servers were being moved and we had to take into account the element of is it a small 1 drive 1u or a mid 8Xdrive, 2u or one other 16 disk systems. Each cabinet is loaded with the heaviest and most power consuming at the bottom to the leaner at the top until we could assess our peak server per cabinet and power per cabinet usage. The two are designed so that they are one in the same. If you load the cabinets by copying the way each looks from a purely from an aesthetic perspective then 2U’s and 1U’s you find that you can fully load the cabinet and reach the most efficient range for power consumption.
While we were still a few month’s out from the project start date we make a decision that we should get rid of some of the older things while we are at it. Those units and systems would only be giving us issues in the future. We made a list of all the potential issues that could crop up and placed orders for servers, switches, PDU’s cabinets, Colo and power. Throughout the course of planning for the event constant revisions were made and the process of analysis and considerations was non-stop.
We decided that it would be absolutely necessary to perform a safe and clean power down for each system and then take it out of the rack, physically move it over to that new cage area, rerack it and then rewire it there. Our plan is to come in and start the pre-wiring on everything in the first week. We are aware that some system will not come back up on< boot. It is a given. A range of 500,800,110 days since a reboot exist and we really aren’t sure what will occur. It is also evident that through the years many of the upgraded system need bad hardware repaired. We also know that we may encounter other abnormalities. We feel prepared but the adrenaline is flowing as we head off for Atlanta.
We arrive in Atlanta and are immediately informed that already we are running behind. We have a blank slate, a physical cage. But, we are notified that the cage preparations have not yet been completed since they were only turned back over on January. 1st
The power runs, cabling trays, and most of the essentials minus the network are ready. We start to setup the Dell cabinets, Cisco router, HP switch and then we can get down to some of the hard core cabling. A few good days of work has the cage nearly ready.
What other ways does this help the clients?
Our network capacity is massively improved due to the expansion of our power capabilities, networking, and the backend. The phase to migrate our failover system to the cloud is now in place and the semi-dedicated servers are being moved and will be finished in a couple of weeks. Many of our oldest clients are running on the newest gear and the new setups which won’t see downtime.
The final phase of the network project is intended to increase the sheer magnitude while reducing the risk of down times and adding more varied carriers. A portion of this phase increased our backend capacity for the off loading of all backup process and the addition of the Idera v5 is now providing marked improvements for our backups.
The final aspect of the project saw us removing the towers from our fleet. We have been actively performing that action for a while now and we will continue to remove those system. But, after almost six weeks in Atlanta, with the last of our strength we manage to sweep out the old cage, hang our signs on the new cage and head back to our headquarters in Colorado Springs Colorado to start the data migrations.
This Spring HostingZoom and ResellerZoom is making a number of dedicated
servers available to you at reduced prices throughout the course of our bargain bin blowout special. Many addons are available as well as managed backup space plans which have been revised and are now running on the latest version of one of the industry’s best backup storage solutions. If all the listed server features and our amazing pricing still isn’t enough, then consider the 50% saving we are offering to you for the first month of service.
Dedicated servers can bring your hosting experience to the top of the game. Your new dedicated server is connected through our super high speed connections and can run all types of applications or services. In addition to hosting your site, the server can also be configured to serve other software which can include email, ecommerce and various databases. Experience the difference and the enhanced potential that a dedicated server can lend to your business, e-commerce, forum and other web based endeavors.
Dedicated servers will bring you the control you crave when it comes to security settings, flexibility and a reliable option that won’t be hampered with the activities of others as can be the case with other server types. Resellers can take advantage of no resource limits and no resource sharing with other resellers when using one of our dedicated server plans.
If you are interested in our top of the line dedicated server plans at ResellerZoom or HostingZoom you can explore the greater possibilities on our site pages. But, the real values while they last are going to be our bargain bin dedicated servers that we are now offering. These units are selling so don’t delay your plans to accelerate your potential for greater success by purchasing one of our dedicated server plans.
Contact email@example.com in order to purchase and/or learn more details about this incredible offer.
+ 24 hr setup
+ 24/7/365 Tech Support via Live Chat, Email, Ticket System
+ 24/7/365 Proactive Monitoring
+ 100% Network Uptime with 10x SLA
+ 45 day money back guarantee
+ Detailed Support knowledge base with video tutorials
+ Quality Supermicro servers in our own Colo Cages
+ Root/Admin Access
+ 10TB (10,000GB) Bandwidth
+ Unlimited inbound bandwidth
+ FREE 5 IP Addresses (more with justification)
+ FREE Enom Domain Reseller account
+ FREE initial hardening and security
+ FREE Moving Assitance
+ FREE Remote Reboot
+ Choice of OS; CentOS, Ubuntu, Debian, Fedora Core, Suse, Windows
Bargain Dedicated Servers
Intel Q8400 (Quad-core, 4×2.66GHz, 4MB cache)
8 GB Ram
1 x 1TB Sata
$89 /mo $45 first month
Email us to order – firstname.lastname@example.org
Dual (2x) Intel Xeon 5310 (2xQuad-core, 8x 1.6GHz, 8MB L2 cache)
8 GB Ram
2 x 500GB Sata
$99 /mo $50 first month
Email us to order – email@example.com
Intel Xeon x3330 (Quad-core, 4x 2.66GHz, 6MB L2 cache)
8 GB Ram
2 x 500GB Sata, , hardware Raid 0/1
$119 /mo $60 first month
Email us to order – firstname.lastname@example.org
Intel Xeon x3440 (Quad-core, 4x 2.57GHz, 8MB L3 cache)
8 GB Ram
4 x 500GB Sata, hardware Raid 0/1/10
$129 /mo $65 first month
Email us to order -email@example.com
Intel Xeon x3440 (Quad-core, 4x 2.57GHz, 8MB L3 cache)
16 GB Ram
2 x 500GB Sata, hardware Raid 0/1
$129 /mo $65 first month
Email us to order – firstname.lastname@example.org
Need managed backup space?
Enterprise Idera v5 backups. Remotely backup your server, home pc, office systems, other servers and more. Manage your backups and select what files to back up, when, and how often. Restore and manage your files online 24/7/365 .
50gb up to 1 agent/machine $4.95
100gb up to 3 agent/machines $8.95
250gb unlimited agent/machines $16.95
500gb unlimited agent/machines $39.95
1 tb unlimited agent/machines $69.95
More Info on our Backup Services : Hosting Backup Service – DataLockBox Backup Services Powered By Idera email@example.com
Windows 2k8 Web $25/mo
Windows 2k8 Standard $40/mo
Windows 2k8 Enterprise $75/mo
Control Panel Addons for Linux ($25/mo.): cPanel, Interworx, DirectAdmin,
Control Panel Addon for Windows: Plesk 100 domain ($25/mo.), Plesk Unlimited domain ($32)
Extra Disk (1TB): $15/mo
Extra Ram: (8GB): $20/mo
SSL Cert: $29/yr
The preservation of your data is an integral factor to keeping your website and your business online. HostingZoom and ResellerZoom understand that backup storage, data restoration and updates are a necessary service our customers desire and need. Despite our tireless efforts to offer you backups of your data there may be times or situations which do not allow for data to be recovered due to file corruption or other inevitable events.
New solutions and backup plans have been implemented and are being made available to you in order to make sure that your precious data is always available for your own personal updates, backup processes and recovery. HostingZoom and ResellerZoom are proud to announce our newest version of our DataLockBox services. Many new features and additional backup offerings are included in this newest version powered by Idea Enterprise Continuous Data Protection. It is an easy, affordable and powerful solution.
Once you purchase one of our newest backup packages, we will provide you access to download our backup agent. An agent is downloadable software that gets installed to each server, computer, or device you want to backup. Our packages allow you access to one of the best data storage, protection and backup services that is available. The newest version is more powerful than ever.
Many advanced options have been released in the latest version. You can determine which files to backup, when you want to back them up and how long to keep them. You can setup an agent on any Linux or Widows server, workstation, personal computer or anything which holds data you want backed up to our secured systems. The simple browser based web access allows you to gain 24/7/365 to login and restore files directly from the secure backup systems.
When you decide to purchase one of our backup plans you only need to contact firstname.lastname@example.org or submit a ticket to our customer support department and they will be able to assist you and get you moving forward with our newest data protection and backup service. Explore the information below to learn more about the plan sizes, costs and a summary of the latest feature that have been added to this newest backup option.
Backup Plan Options and Pricing:
Disk Space Agents* Monthly Cost
50 GB 1 $4.95
100 GB Up to 3 $8.95
250 GB Unlimited $16.95
500 GB Unlimited $39.95
1,000 GB (1TB) Unlimited $69.95
Unlimited Incoming, and Outgoing Bandwidth
Unlimited Restore Points
White Label Service for other Web Hosts
Instantly Restore Data through a GUI Interface
Backup servers, home or office PC’s, and more
Disaster Recovery Methods:
Windows PE Builder (Windows Boot CD-ROM and PXE Boot builder)
Linux Boot CD-ROM
Linux PXE (network) Boot
Linux Live Boot
Bare-Metal Disaster Recovery: Restore servers directly from disk-based backup. Unlike traditional backup software, there is NO need to first partition your drive and install the operating system.
High Performance: Sector based backups increase throughput and reduce overhead. Servers can be fully operational with minimal performance impact during backups. Backups can usually be performed at anytime, even on busy servers.
Small Backup Windows: Only changed disk sectors are copied between backups. Incremental backups can now be completed in minutes.
Snapshots: Our technology provides consistent point-in-time system-wide backup images.
Near Continuous Backups: During normal host operation, the CDP Agent keeps a journal of disk changes. Incremental backups know what sectors on the disk have changed before the backup operation even starts. This eliminates the need for file-by-file or block-by-block comparisons every backup.
Remote Administration: Software can be completely controlled offsite using a web-based interface.
Compression: Incremental sector based backups ignore unused portions of the disk and copy only the disk sectors that have changed since the last backup. This when used with traditional compression, reduces backup storage by as much as 90% when compared to a traditional system wide, file-by-file backup.
End-to-end strong encryption: Data is continuously encrypted while in storage and during network transmission using RSA keys. Decryption during a restore is only possible when the encryption key holder enters their pass phrase.
Since 1998, HostingZoom has been a leading provider of web hosting services, including shared web hosting, cloud hosting plans, and dedicated server hosting solutions. The privately held company is based in Colorado Springs, Colorado and was founded with a single mission: give customers outstanding support and reliable hosting plans at an affordable price. In addition to providing dependable web hosting plans, HostingZoom also offers customers domains and domain registration, web design, SSL certificates, and other related services. These services all come with an unrivaled 100% network uptime guarantee, 24/7/365 technical support, and a 45-day money-back guarantee. HostingZoom also features two other established brands within the hosting industry – modVPS, a specialty VPS hosting brand, and ResellerZoom, a subsidiary focused on reseller hosting services.
For more information on HostingZoom, visit http://www.hostingzoom.com.
A division of HostingZoom (http://www.hostingzoom.com), ResellerZoom is a reseller hosting provider with a high-speed and rock-solid network infrastructure for unrivaled reliability. The company is focused on reseller web hosting services that are affordable enough to make good business sense without compromising quality of service. A 100% network uptime guarantee is the result of intelligent network design and world-class server hardware in multiple data centers around the world. In addition to stability, reseller hosting plans from ResellerZoom come with a range of features to help resellers create web hosting services that are attractive to potential customers. These features include the cPanel & WHM control panel, free branded tutorials and support materials, and domain name reseller accounts on every plan. ResellerZoom also offers UK reseller hosting from a dependable UK data center.
For more information on ResellerZoom, visit http://www.resellerzoom.com.
HostingZoom/ResellerZoom is excited to announce our new partnership with CloudFlare. CloudFlare is designed to improve not only the performance of your website but also the security of your site. The ability to protect against a broad range of threats isn’t something to be overlooked in the ever increasing virtual world of ongoing attacks. CloudFlare is free and if you are on a shared or a reseller server it’s easy to deploy through your cPanel in only a few clicks.
Once you have enabled CloudFlare on your site it will be routed to pass through the CloudFlare network where performance issues and security threats are mitigated. The static parts of your site will be moved closer to your visitors, and you will see the overall performance of your site improve significantly.
In 2011, CloudFlare identified a 700% increase in the number of distributed denial of service attacks. As attacks like these continue to increase, CloudFlare is stepping up to protect sites. DDoS, hacking and spam submitted to a blog or comment forms are all security issue events which CloudFlare is able to seamlessly handle.
You can enable CloudFlare on your shared or reseller server by simply opening your cPanel. Look for the CloudFlare icon, choose the domain you want to enable, and click the orange cloud. That’s it! If you are using a VPS or a dedicated server you only need to signup with CloudFlare and they will send you the instructions you need to enable it on your server. If you have any issues with getting it setup then feel free to contact our technical support team and they will be there to assist you with your questions and any finer technical details you need help with to get CloudFlare deployed.
HostingZoom and ResellerZoom are bringing you a new tool which is free, easy to use and only a few cPanel clicks away from deployment across your website. Every day over a thousand new sites, including some of the largest on the web, join the CloudFlare community. If you’re looking for a faster, safer website then deploy CloudFlare and see the benefits almost immediately. Once you have Cloudflare setup you can keep up by joining the CloudFlare community where you can continue to explore the value of improved website performance and the gains you can make against the next new security exploit or attack.
CloudFlare’s ultimate goal is to make attacks a matter of the past. Join the CloudFlare network and start benefiting form the vast levels of protection they offer as well as the improved performance of your website. HostingZoom and ResellerZoom are very pleased to have CloudFlare as a partner that offers you options that few others can.
The last updates and adjustments are now final. If you were on a failover plan with HostingZoom or ResellerZoom you will be happy to hear that all of these plans are now running on Cloud services. Your plan rates have also been locked in and you won’t see a price increase from your current plan prices for this service. The rates you see now on our Cloud pages will reflect the cost for future Cloud plan signups.
The Cloud has now been live for three months. Through the months of December through February we performed additional testing and moved a few groups and selected clients onto this service in order to make sure it was entirely sound and operating at its highest standards. HostingZoom and ResellerZoom are very pleased to announce that all of our past failover clients are now running on true Cloud plans.
If you are still unclear how the cloud works then you should know that it allows for a number of systems in a group to act as one. If any system fails another will pick up the slack, so to speak. You can read more about How Cloud Hosting Works on our forum thread.
This technology means that you should not experience down time. Cloud services are a technological advance in hosting that can bring you benefits beyond any systems that were previously available in the industry. Stop by our Cloud page at HostingZoom and our Cloud Plan page at ResellerZoom to discover additional features and benefits which Cloud hosting can offer you and your own clients.
Cloud services and the accompanying plans which we have designed for our customers is yet another milestone which has been achieved by HostingZoom and ResellerZoom that we have passed onto you. Cloud technology will allow you to experience a whole new level of confidence and performance in your hosting and the uptime of your website. You and your clients have a service powered with all the benefits of the cloud, without any worries about the server or its parts. HostingZoom and ResellerZoom are delighted to make this new option available and the benefits should already be apparent to all of our failover clients that are now operating on Cloud plans and services. Enjoy the added reliability and a new era for uptime and the Cloud.
All of the recent changes, upgrades and moves performed on our servers and systems could not have been possible without you, our customers. Thank you for your patience and continued loyalty while these options and services were put into place.
The Cloud at has arrived along with a few other additions since Greg Landis headed into Atlanta for a big HostingZoom and ResellerZoom technical over haul. You can follow the Advent of our Cloud project and our Data Center Expansion on our Forum and Blog.
Greg Landis, the CEO of HostingZoom and ResellerZoom, has spent the past month in Atlanta making big strides towards improvements for all of our hosting clients. This trip has also allowed him to put into place the last remaining pieces of technology to launch HostingZoom and ResellerZoom firmly into the Cloud hosting arena. He moved some current servers to our new Data Center area, installed new cabinets and booted up more new servers than he cares to recall. Many of you may have followed the actual server moves on our forums. Others of you may have not have even noticed a bleep on your hosting account radars.
Greg will be heading back to our headquarters in Colorado Springs in about a week. He is bringing back a massive amount of photographs, videos and some great stories about the challenges and successes he has encountered during the course of his immersion in the project.
Greg has setup a blog post for the Enterprise Data Center Expansion which he will start to compile once he returns. It was originally hoped that he could post blogs and upload photos and videos throughout the course of the project. But, once he started the mission it became apparent where he needed to place his priorities and focus.
So, don’t think that the project has been abandoned. Greg survived the insane Atlanta weather on January 30th, which actually allowed him to witness the Data Center’s standby power systems to kick into operation. He will be making his way back to the office here shortly and he has big plans to fill us all in on the project details. He should be sharing the details of how it was a success and what he plans to do the next time he returns.
He has already spoken of many more trips back. The new systems which went into place will ring in a new era of growth as well as customer satisfaction at HostingZoom and ResellerZoom. We are moving along at quite the clip and all of the details of the expansion will become transparent soon. Please, keep coming back and checking in at our blog for the upcoming Chronicles in Geekdom: The Atlanta Data Center Enterprise Expansion series.
I want to express many thanks to all of our current clients who have been instrumental in helping HostingZoom be able to proceed with our plans which will create a hosting experience which is certain to surpass your expectations. Please proceed to our updated and revised blog post which will give you a detailed look into all of the planning and work that went into completing this project.
Before we begin, this has taken a long time to plan and I’m excited to share this story, provide all the tech specs and details we geeks love, and blast out pictures and video.
Why the new cage?
What kind of preparation goes into this?
Geeky stuff, tell me some geeky stuff!
I’ll fill in the pages above!
We begin to bring in our Dell cabinets, Cisco routers, HP switches, and get to cabling. After a good few days your cage is almost ready, almost.
Day – 6
Unfortunately HostingZoom and ResellerZoom have reverted to the original version of our client dashboard. While we had every intention of working through some of the minor development bugs it quickly became obvious that our support desk Kayako was not properly integrated. Since a better support system which would make support management easier for our clients was actually not properly integrated a decision was made to go back to the old system. We are sorry that our initial excitement fell flat. We have sent the system back into development. HostingZoom and ResellerZoom should have the product ready for another stringent review in a few months. Thank you for persevering with us while we continue with the process which in the end will leave our clients with a more robust and user friendly client dashboard.
If you missed our recent e-mail regarding your new client dashboard then we have posted it here for your convenience.
We are delighted to announce that our new client dashboard area is ready for deployment. Several months ago we ran an extensive testing with a beta test group created from our client base. We extend many thanks to all of you who were an important part of locating and helping us resolve those final issues. We plan to launch the new client dashboard on December 27th.
When the new dashboard arrives you will notice that our look and our format have changed for your secure client login area. The appearance of the dashboard has been modified but you will find that many of the common features you typically use remain the same. You will be able to use a new ordering system, new payment methods and enjoy the benefits of improved security. One of the additional features that you may find useful is the IP request. You will now be able to make an IP request through a form and we will now be able to simply approve those requests. Some of the modifications will also allow our service departments to better assist you. We will now be able to more quickly provide you with the information you need in order to maintain and change your plans, request add-ons and other additional desires for your servers.
We are pleased to bring you this enhancement and upgrade which has been designed to improve your overall hosting experience. We encourage you to spend some extra time exploring the new system on the next occasion that you log into your client dashboard. Enjoy the new features as well as the fresh new appeal. If you run into any troubles during your use of the new system please feel free to contact us and we will be able to assist you.
To login to Nixcore for account updates or to contact us please use the following address:
Christmas and into the New Year is the season when I take some time and look back on everything that has been achieved over the past year. I enjoy spending time with my friends and family while I also recover my strength to deal with the challenges of the upcoming New Year. I hope that you can also take a bit of time out to enjoy the spirit of this season as well.
The resounding success this year at HostingZoom and ResellerZoom would not have been possible without the support of loyal clients like you. I would not be here today writing this message without the dedication that you have shown throughout the years. This year new websites, forums, hosting plans and many additional features have all been implemented across the HostingZoom and ResellerZoom brand. Your voices, suggestions, patience, continued support and faith in the ability of this company to grow and transform itself does not go without recognition. The hard work has paid off and it is my hope that everyone will enjoy the many new benefits and upgraded features which have been included. It will be a new era of hosting for all clients at HostingZoom and Resllerzoom. These developments will create an experience which has been vastly altered towards the goal of excellent support and service. Thank you again for sticking with a brand that cares about giving you the best possible hosting experience.
The staff members of HostingZoom and ResellerZoom are a committed group of people who have worked many hours with a determination to create a more progressive hosting experience for all. They have stepped up again and again to build a brighter and better future for the company and its customers. We also want to thank them for their continuous efforts to bring you the support and services which you have received over the past year.
We plan to continue along the lines of progress in the New Year. The support teams in all departments will continue to uphold high standards of excellence. We intend to implement methods and systems which will continue to improve all of our services. We will be putting ideas and procedures into place which will enhance and streamline our systems so that our clients will know that fast, knowledgeable and effective support is at their fingertips 24/7/365. The New Year will bring a new set of challenges but we are sure that all of the staff will be up to the tasks and meet them successfully.
We are looking forward to our continued shared success in the New Year. It is because of outstanding clients like you that we can say that this year has been another amazing and fulfilling journey. May the spirit of the season bring you joy and may all of your future hosting, technology and business projects be successful and rewarding.
Happy holidays and all of the best wishes to you and your families for 2013.
God Bless, Merry Christmas and a Happy New Year.